Privacy Policy

Scope of This Policy

This policy applies to all information collected through our official website and service pages. It should be read with our Terms of Use. In this policy, "we," "our," and "us" refer to our company, and "you" refers to website visitors, clients, or service users.

Disclaimer: We are a privately-owned consultancy and not a government entity.

What Information We Collect

1. Personal Information

We collect identifiable information such as:

• Full name
• Email and phone number
• Address, city, or region

This information comes from:

• Online forms
• WhatsApp, chat, email, or phone inquiries
• Social media and promotions
• Authorized third parties (when required for service processing)

⚠️ We do not store or share your payment card details.

2. Non-Personal Information

We automatically collect:

• IP address and browser type
• Device details
• Pages visited and time spent
• Cookies and session activity

This helps improve website performance, security, and user experience.

How We Use Your Information

We use your information to:

• Confirm identity and process service requests
• Send updates and communicate (WhatsApp/SMS/email)
• Improve marketing and customer experience
• Meet legal and compliance requirements

Sharing and Disclosure

We share information only when necessary:

• With trusted partners involved in service delivery
• In anonymized form for analytics
• When legally required or with your consent

We never sell or trade personal information.

Cookies and Tracking

Cookies help us:

• Understand user behavior
• Improve navigation and functionality
• Personalize your experience

You may control cookies via your browser settings.

Third-Party Links

We may include external links. We are not responsible for how those sites collect or use your data.

Security and Data Protection

We use strong security measures including encryption, secure servers, and firewalls. While we work to protect your data, no system is fully immune from risks.

International Transfers

Your data may be processed or stored in other countries. We ensure compliance with privacy regulations.

Your Rights

You may:

• Access or update your data
• Request deletion (where legally allowed)
• Opt out of marketing communication
• Contact us with any concerns

Updates to This Policy

We may update this policy. Changes will be posted with the updated date. Continued use of our website means you accept the changes.

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